Frequently Asked Questions
Everything you need to know about shopping with Ohio Mulch
What is the standard shipping timeframe for orders?
We typically process orders within 1-2 business days. Standard shipping within the continental United States usually takes 3-5 business days depending on your location.
How can I return an item that doesn't fit?
We offer a 30-day return policy on all unworn items with original tags attached. Simply visit our online portal to print a prepaid return label and drop your package at any authorized carrier location.
Are your clothing materials sustainably sourced?
Yes, at Ohio Mulch, we prioritize ethical manufacturing. Over 80% of our current collection is made from organic cotton, recycled polyester, or sustainable hemp blends.
Do you offer international shipping outside of the US?
Currently, we ship to the United States, Canada, and the United Kingdom. International shipping rates and customs duties are calculated at checkout based on the destination country.
How do I determine my correct size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more relaxed fit or checking the 'Fit Notes' section for item-specific advice.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital payment options including PayPal, Apple Pay, and Google Pay.